Privacy Policy

Last updated: 13 May 2026

This Privacy Policy describes how VenomQuest ("we", "us", or "our"), operated by VenomQuest Pty Ltd (ABN 12 345 678 901), collects, uses, and shares information about you when you visit and use our website at venomquest.pro (the "Site"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the Site.

1. Who We Are

VenomQuest Pty Ltd is an Australian company registered in New South Wales. Our registered office is located at Level 12, 1 Market Street, Sydney NSW 2000, Australia. You can contact our Privacy Officer at [email protected].

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact Form: When you submit our contact form, we collect your name, email address, the subject of your enquiry, and the content of your message.
• Newsletter Subscription: When you subscribe to our newsletter, we collect your email address.

2.2 Information Collected Automatically

• Log Data: When you visit the Site, our servers automatically record information including your IP address, browser type and version, pages visited, time and date of your visit, and referring URLs.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details.
• Analytics: We may use third-party analytics services to help us understand how visitors use the Site. These services may collect information about your use of the Site over time.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support;
• To send you our newsletter and editorial updates (only if you have subscribed);
• To improve and optimise the Site and its content;
• To analyse usage patterns and understand our audience;
• To comply with our legal obligations under Australian law;
• To detect, prevent, and address technical issues or fraudulent activity.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent, such as subscribing to our newsletter or submitting a contact form with privacy agreement.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving the Site and preventing fraud, provided these interests are not overridden by your rights.
• Legal Obligation: Where processing is necessary to comply with applicable Australian law.

5. Newsletter Communications

If you subscribe to our newsletter, we will send you regular emails containing game reviews, tournament updates, and gaming news. You may unsubscribe at any time by clicking the "Unsubscribe" link in any newsletter email or by contacting us at [email protected]. We will process your unsubscribe request within 5 business days.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site (e.g., email delivery services, analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Site before your information becomes subject to a different privacy policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 2 years.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information.
• Complaint: You have the right to lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

10. Cookies

We use cookies to improve your experience on the Site. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Privacy Officer, VenomQuest Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]